Name: Bronwen Davies RGN Dip Counselling
Job Title: Case Manager/Quality Manager
Registered with the Nursing and Midwifery Council (NMC)
Bronwen qualified as State Enrolled Nurse in December 1986. She went on to complete further training, gaining a Diploma in Higher Education (Nursing Studies) in 2002.
In 1996 she gained her Diploma in Person Centered Counselling
Professional Memberships & Affiliations
Bronwen has been a member of the British Association of Brain Injury Case Managers since 2008 and became an Advanced Member in 2010.
Bronwen is also recognised by the Spinal Injury Association as one of their approved case managers.
She maintains her counselling skills through her role as a volunteer counsellor with Cruse the bereavement charity.
Bronwen became a case manager in January 2005. Since then she has gained a great deal of experience working with adult clients with varying degrees of complexity, both pre and post settlement.
Bronwen became the Quality Manager for N-Able Services in December 2015 and will be responsible for ensuring the quality of the service provided to clients, families and support staff.
This will also encompass the role of Registered Manager with the Care Quality Commission (CQC) and will ensure compliance with the appropriate standards and regulations as determined by CQC. Her knowledge of the Case Management process will be invaluable with supporting the CQC to understand our role and how we fit in with the inspection process.
Bronwen will develop the role of Family Liaison as part of the role of Quality Manager.
Bronwen is an advocate for the client and supports them throughout both the rehabilitation and medico-legal processes.
She has worked with clients who have sustained brain injuries, spinal injuries and amputations. She is confident in dealing with complex family situations and recognises the impact that a catastrophic injury has on the family and close friends as well as the client. Bronwen has experience of working with clients who present with challenging behaviour and require a behavioural approach to their rehabilitation.
She has worked with clients deemed to lack capacity, not only for managing their finances, but also with regard to where they live, thus invoking the Deprivation of Liberty Safeguards and the Mental Capacity Act. Bronwen has also worked closely with Financial Deputies and the Court of Protection teams for vulnerable clients who are deemed to lack capacity.
She has experience of working with clients who have suffered with mental health problems in addition to their brain injury. She has continued to work with clients after they have become part of the criminal justice system, working with multi-disciplinary teams in medium and low secure units as well as with staff in HMP Liverpool and HMP Risley.
She has experience of attending MAPPA (Multi Agency Planning) meetings and has also attended the Care Planning Approach meetings when clients have been detained under the Mental Health Act.
Bronwen is experienced in recruiting, supervising and managing teams of support staff and facilitates multi-disciplinary rehabilitations teams within the community, coordinating, implementing and monitoring the rehabilitation programmes.
Bronwen also has experience of attending conferences with counsel and preparation of witness statements and accompanying clients to expert medical appointments as required as part of the medico-legal process.
Bronwen’s previous employment was as the nurse / counsellor at a regional limb centre, developing the service into the dual roles. She was part of the multi-disciplinary team which set up clinics at the local district general hospitals and chaired multi-disciplinary meetings at all these hospitals, liaising closely with surgeons, therapy and ward staff in order to ensure that patients were seen both pre and post operatively. She worked closely with a clinical psychologist to set up a counselling service to help patients adjust to the loss of their limbs and implications of their amputations. She represented the Amputee Nurses Network at a national level and regularly spoke at conferences and trainings days organised both by the centre and other organisations.
Prior to working at the limb centre, Bronwen worked on a Younger Disabled Unit, supporting patients who had sustained a variety of neurological and neurosurgical problems, including spinal and acquired brain injury.
In order to maintain her registration with the Nursing and Midwifery Council, Bronwen completes at least 35 hours of Continuing Professional Development within each registration period.
- What is the point of DoLS? Run by UKABIF February 2017
- Innovations in Clinical Practice run by the Oliver Zangwill Centre September 2016
- Safeguarding Conference run by Forum Training August 2016
- Sexual Activity and the Mental Capacity Act August 2016
- CQC New Regulations New Strategy July 2016
- CQC Compliance Training day March 2016
- Introduction to Motivational Interviewing for Case Managers January 2016
- Witness Familiarisation – Bond Solon – October 2015
- How to obtain funding from CHC’s run by the SIA 4th November 2014
- 20 years of Brain Injury Conference run by JSP 9th October 2015
- Joint Brain and Spinal Injury Conference 14th May 2014
- Working with Families run by Barbara Firth 15th May 2014
- BABICM annual conference in 2010, 2011, 2012, 2013, 2014
- Case Managers Training Day, Spinal Injuries Association – April 2013
- Pushing the Boundaries, PACE rehabilitation study day – April 2013
- Brain Injury and Mental Health – March 2013
- Safeguarding training December 2012
- Brain Injury Family Intervention Workshop, run by Jeffery Kreutzer – July 2012