N-Able services

Bronwen Davies




Name:                         Bronwen Davies RGN Dip Counselling

Job Title:                     Case Manager/Quality Manager

                                 Registered with the Nursing and Midwifery Council (NMC)


Professional Qualifications

Bronwen qualified as State Enrolled Nurse in December 1986. She went on to complete further training, gaining a Diploma in Higher Education (Nursing Studies) in 2002.

In 1996 she gained her Diploma in Person Centered Counselling


Professional Memberships & Affiliations

Bronwen has been a member of the British Association of Brain Injury Case Managers since 2008 and became an Advanced Member in 2010.

Bronwen is also recognised by the Spinal Injury Association as one of their approved case managers.

She maintains her counselling skills through her role as a volunteer counsellor with Cruse the bereavement charity.


Current Experience

Bronwen became a case manager in January 2005. Since then she has gained a great deal of experience working with adult clients with varying degrees of complexity, both pre and post settlement.

Bronwen became the Quality Manager for N-Able Services in December 2015 and will be responsible for ensuring the quality of the service provided to clients, families and support staff.
This will also encompass the role of Registered Manager with the Care Quality Commission (CQC) and will ensure compliance with the appropriate standards and regulations as determined by CQC. Her knowledge of the Case Management process will be invaluable with supporting the CQC to understand our role and how we fit in with the inspection process.

Bronwen will develop the role of Family Liaison as part of the role of Quality Manager.

Bronwen is an advocate for the client and supports them throughout both the rehabilitation and medico-legal processes.

She has worked with clients who have sustained brain injuries, spinal injuries and amputations. She is confident in dealing with complex family situations and recognises the impact that a catastrophic injury has on the family and close friends as well as the client. Bronwen has experience of working with clients who present with challenging behaviour and require a behavioural approach to their rehabilitation.

She has worked with clients deemed to lack capacity, not only for managing their finances, but also with regard to where they live, thus invoking the Deprivation of Liberty Safeguards and the Mental Capacity Act. Bronwen has also worked closely with Financial Deputies and the Court of Protection teams for vulnerable clients who are deemed to lack capacity.

She has experience of working with clients who have suffered with mental health problems in addition to their brain injury. She has continued to work with clients after they have become part of the criminal justice system, working with multi-disciplinary teams in medium and low secure units as well as with staff in HMP Liverpool and HMP Risley.

She has experience of attending MAPPA (Multi Agency Planning) meetings and has also attended the Care Planning Approach meetings when clients have been detained under the Mental Health Act.

Bronwen is experienced in recruiting, supervising and managing teams of support staff and facilitates multi-disciplinary rehabilitations teams within the community, coordinating, implementing and monitoring the rehabilitation programmes.

Bronwen also has experience of attending conferences with counsel and preparation of witness statements and accompanying clients to expert medical appointments as required as part of the medico-legal process.


Previous Experience

Bronwen’s previous employment was as the nurse / counsellor at a regional limb centre, developing the service into the dual roles. She was part of the multi-disciplinary team which set up clinics at the local district general hospitals and chaired multi-disciplinary meetings at all these hospitals, liaising closely with surgeons, therapy and ward staff in order to ensure that patients were seen both pre and post operatively. She worked closely with a clinical psychologist to set up a counselling service to help patients adjust to the loss of their limbs and implications of their amputations. She represented the Amputee Nurses Network at a national level and regularly spoke at conferences and trainings days organised both by the centre and other organisations.

Prior to working at the limb centre, Bronwen worked on a Younger Disabled Unit, supporting patients who had sustained a variety of neurological and neurosurgical problems, including spinal and acquired brain injury.


Professional Development

In order to maintain her registration with the Nursing and Midwifery Council, Bronwen completes at least 35 hours of Continuing Professional Development within each registration period.