N-Able services

Karen Roberts




Name:             Karen Roberts, RGN/RSCN

Job Title:        Children and Young Person Team Leader/Case Manager

                        Registered with the NMC 8412825E


Professional Qualifications

Registered General Nurse Training – South Manchester School of Nursing – 1988

Registered Sick Children’s Nurse Training – University of Chester – 1993

Institute of Supervision and Management – Wirral Hospital Trust – 1997

Leading and En-powering an Organisation – Wirral Hospital Trust – 2001

Advanced Leadership Journey – Success Factory, Cheshire – 2007

Paediatric Palliative Care Degree Module – Edgehill College – 2009


Professional Memberships & Affiliations

British Association of Brain Injury Case Managers (BABICM)


Current Experience

Karen joined N-Able Services in September 2012, since then she has worked with children, young people and their families with both acquired and traumatic brain injuries. These include injuries sustained at or around the time of birth or as a result of illness or accident. Karen has experience in:


Previous Experience

Karen trained as a Registered General Nurse before taking up a role on the Paediatric unit at Arrowe Park Hospital on the Wirral where she furthered her training, qualifying as a Registered Sick Children’s Nurse.

After nine years at Arrowe Park, Karen moved to the newly opened Claire House Children’s Hospice, on the Wirral. Initially, Karen worked as a qualified care team member, progressing through care team leadership to Deputy Care Manager and finally Director of Care.

During her time at Claire House Karen was responsible for developing care plans for children with life threatening/life limiting conditions, working closely with families, other health professionals and practitioners and many other stakeholders. Karen also developed and implemented the Hospice to Home programme which offers nursing and specialist support care within the child/young person’s home environment.

As she progressed in seniority, Karen undertook responsibility for further development of care programmes for children and young adults with severe disabilities and complex health needs, encompassing their clinical and psycho-social needs. This has provided her with extensive experience and knowledge of these patients and their family’s needs and requirements.

In addition to her role in developing and delivering care packages and later supervising that process, Karen became the strategic lead for the hospice, accountable for the operational management of clinical services and responsible for their strategic development. The role also included management of the care budget, interviewing and selection of clinical staff and liaising and working with other stakeholders, such as GPs, primary and secondary care trusts and specialist education services. This has led to her developing and maintaining an excellent network of contacts in the field of children and young people’s care.


Professional Development